Transforming Accessibility in Customer Service

help us make inclusion real.

For individuals with disabilities:

For local business owners and their teams:

growing inclusion + accessibility
in the real world

Pilot launch countdown

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Pilot Program is Active

Why?

Bridge the gap

Our purpose-built learning platform, designed with the help of experts and people with disabilities, aims to enhance accessibility in customer service.

Promote inclusion

We deliver the knowledge and skills necessary to provide exceptional, respectful, and dignified service to every customer, regardless of their abilities.

Amplify your marketing

Our searchable database (currently in development), social media promotion, and display materials can help people identify your business as inclusive.

Make a difference

Contribute to a movement that values every customer's dignity and accessibility needs. Every business has the potential to make an impact in their community.

Pioneers WANTED

For individuals with disabilities:

For local business owners and their teams:

For individuals with disabilities

Representation Matters

Shaping a world that values accessibility and understanding for all

Our team at the Trained to Help project are comprised of individuals who have at least one or more disability and/or caregivers, which is why we know these solutions must be informed by firsthand experiences.

As an individual with a disability or a caregiver, your input is crucial. Through sharing your stories, you play a key role in educating businesses for better empathy and accommodation.

Register for our research project or share this initiative below.

Share This Initiative

For businesses and teams

jOIN OUR PILOT PROJECT
launching august 2024

Join us and other businesses in making a difference

Join our pilot program launches with brick and mortar customer-focused business in the National Capital Region & Ottawa Valley on August 7th 2024.

This training and business verification might be for you, if you are:

– a brick and mortar customer-focused business in retail, food service or professional services; and

– have 3 or more employees in customer-facing roles

As a participating business, you’ll attract a more diverse customer base, cultivate an inclusive workplace culture, gain recognition as a disability-friendly business, becoming a leader in your community.

Promote inclusion, make a difference in your community and amplify your marketing. Help us shape the program and contribute to a movement that respects every individual’s dignity and accessibility needs. 

Click the button below and submit the form to learn more.

Share This Initative

one business. big impact.

Empowerment
Through Education

For individuals with disabilities:

For local business owners and their teams: